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Locations

Belgium Diegem Ostend Ghent Antwerp Hasselt Leuven Liège The Netherlands Weert Amsterdam Capelle aan den IJssel Eindhoven   Morocco Rabat

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Win-back

The battle for customers, especially in competitive markets, is endless. You win some, and you lose some. But how do you win back former customers? 

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Retention

You want a good customer connection to last as long as possible. So how do you convince customers who are leaving to stay? WEmake your

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Technical helpdesk

Nothing is perfect. Sometimes your products or services don’t work, or users don’t understand how to operate them. So how do you turn this problem

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Customer support

How do you ensure high customer satisfaction, a great customer experience and NPS? Your service before, during and after a sale largely determines how satisfied

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Appointment setting

Your sales team should be promoting your products or services to decision makers in your market segment, instead of spending time making appointments. WEmanage your

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Telesales

Are you looking to increase your sales results of your product or service in B2C or B2B, but you don’t have the skilled people or

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Lead generation

You have amazing products or services, but you are (still) looking for new leads to increase your sales results. You don’t want to blindly reach

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Database enrichment

Is the data in your contact database outdated or incomplete? You’ll notice more and more emails bounce or campaigns not reaching the right people. This

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Outsourcing your customer service to a call center

How do you keep your customers happy and committed to your brand? Years of experience have shown us that customers are almost three times as likely to stay with your brand if they can contact your services smoothly via the communication channel of their choice.

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Solutions

Solutions WEngage takes care of your customer contacts throughout the entire customer journey. Getting in touch with interested target groups, acquiring new customers, taking care

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CX: The Power of Tech & Humanity

21/04/2023 WEinvite you WEngage creates excellent and authentic customer experiences across Europe and continuously strives for even better customer connections. It is this connection between

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WEimprove your customer contacts

The connection with your customers is vital for your business success. Reaching out to prospects, welcoming new customers, taking care of (after)sales processes, problem-solving and

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The story behind WEngage

IPG, Call-IT and In2com, formerly grouped under Koramic2Engage, joined forces in WEngage to offer high-quality customer contact solutions, each with their unique strengths…

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Customer retention

We contact your customers who are leaving or have left to find out why and we make sure they stay on board or convince them to come back…

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Customer engagement

You only get one chance to leave a good first impression. WEngage helps drive customer loyalty, bonding and additional purchases…

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Customer care

Your customers are the key to your business success, so you need to take good care of them. WEngage has what it takes to serve your clients in a wide variety of situations…

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Customer acquisition

Does your organisation wants to find new customers or gain insights in the market? Our customer selection experts enrich your database with valuable information…

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Customer selection

Find new customers and gain insights. Our customer selection experts enrich your database with valuable information and gather qualified leads…

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Communication Channels

Different situations call for different forms of communication channels. Customers use the communication channel of their preference to reach out to you and expect that

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Legal

Legal Information Terms & conditions WEngage N.V.Woluwelaan 158 – 1831 Diegem (BE)BE 0793.259.664+32 (0)78 48 02 73  NL  ENG  FR WEngage International N.V.Woluwelaan 158 –

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Privacy Policy

Privacyverklaring Privacystatement Déclaration de confidentialité  NL ENG FR Data processing Standaardvoorwaarden voor gegevensverwerking Standard terms and conditions for data processing Conditions générales de traitement des

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Contact

Would you like more information about any of our services or wish to request a quote?Simply fill out the form below or call us and

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News

The world never stops evolving, and WEngage evolves along with it. Read about the latest developments in the customer contact industry and discover which new

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Your Industry

Whatever industry you are in, you are likely to (have to) manage thousands of connections with clients or prospects. Whether for reaching out to new clients or

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Tools & Technology

Our experienced advisors create even better connections with your customers and prospects with the help of cutting-edge contact centre technology. Thanks to our tools, our

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Solutions

Solutions WEngage takes care of your customer contacts throughout the entire customer journey. Getting in touch with interested target groups, acquiring new customers, taking care

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Our Responsibility

WEngage ourselves, not only to maintain certified and secure working procedures, but we also invest in specific initiatives for our people, society and the planet.

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Our History

1999 First Activities The first activities of Koramic2Engage, part of The Koramic Group, in the field of telecommunications & customer contact started In 1999 with

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Our Beliefs

How WEngage makes a difference Mission Our mission is to create an authentic experience for our customers and their customers. This is made possible by

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About WEngage

The way you handle customer interactions determines how customers experience your brand. That is why we believe that our values, as a customer contact partner,

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Home

Togetherfor better connections Learn more WEngage WEngage is your European partner in creating the best and authentic customer experiences through a vast array of communication

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