WEngage is your European partner in creating the best and authentic customer experiences through a vast array of communication channels. With over 30 years of experience we are able to combine happy, experienced and skilled people with powerful customer interaction technology and certified processes allowing us to take your customer engagement to the next level.
WEngage has subsidiaries in Belgium, The Netherlands & Morocco and with our multilingual offer we are able to optimise your customer connections throughout Europe.
That is why our baseline states: Together for better connections.
The way you handle customer interactions determines how customers experience your brand. That is why we believe that our values, as a customer contact partner, should reinforce the values of your own brand.
 WEngage speaks your language and is honoured to facilitate your customer contact and to personify your brand.
We create the best customer experiences throughout the entire customer journey. From customer selection to retention, and everything in between.
With an offer that constantly grows we offer a one-stop-shop for customer interaction management in Europe, in a multitude of languages, with future-proof tools and always with a smile.
You want a customer contact partner who knows your industry inside out.Â
WEngage has ample experience in a wide array of industries and knows their specific challenges.Â
Rely on us to be the experienced ambassador for your brand.
The telecom industry is a highly competitive market with many players. This makes it difficult for you to differentiate yourself based on price and product
Customers nowadays expect retailers and e-commerce companies to provide a flawless and consistent experience, whether they are shopping in-store or online. One of the biggest
The automotive industry is experiencing challenging times and rapid change. Consumers’ transportation needs have been reshaped by lockdowns and telework. The scarce supply of semi-conductors
Customer contact centers have come a long way. In the beginning, call centers were very KPI-driven and simply handling phone interactions. This has changed completely over the past decades due the rise in communications channels, new business insights in customer service and the possibilities of new technology.
How do you keep your customers happy and committed to your brand? Years of experience have shown us that customers are almost three times as likely to stay with your brand if they can contact your services smoothly via the communication channel of their choice.
IPG, Call-IT and In2com, formerly grouped under Koramic2Engage, joined forces in WEngage to offer high-quality customer contact solutions, each with their unique strengths…
