Our Beliefs

How WEngage makes a difference

Mission

Our mission is to create authentic customer experiences with satisfied people who are empowered by innovative technology. This enables us to build valuable and sustainable connections so that we can grow internationally.

Vision

We continuously expand our long-standing expertise in optichannel customer contact. With this expertise we offer proactive solutions that exceed your customers’ ever-changing expectations. Together we create excellent and authentic customer experiences.

We do this both internationally and nationally for a wide array of industries, in a socially-responsible manner. This is made possible by our skilled employees, future-proof technology and certified processes.

Manifesto

Why team up with WEngage?

In a constantly changing world, where customer convenience and efficiency are increasingly important, WEngage acts in a way that’s authentic and honest.

Supported by expertise, we are responsibly involved in the international market as a stable brand.

We believe that the customer is at the heart of our business, which is why we surround them with innovation, expertise and versatility to create the best customer experience and build a durable relationship where we act as a responsible partner in customer contact.

We are a competent, decisive and innovative partner, building long-term relationships based on commitment, openness and equality, with our staff, our partners, your end-customers and in fact with everyone of our stakeholders. 

Attention for sustainability, integrity and inclusivity are key elements of our business operations. 

What does this mean in our daily operations?

  • We proactively address the expectations of our business partners and their end-customers.
  • We enhance our expertise with cutting-edge future-proof technology.
  • We share our longstanding experience.
  • We go the extra mile, together with our skilled staff, for customer satisfaction.
  • We communicate in a transparent and authentic way. 
  • We build sincere relationships with our stakeholders.
  • We contribute to social projects and sustainability
  • We support our way of working with diversity and respect.
  • We stick to our commitments and agreements.

International approach

Our international power

WEngage has a large international network, bringing onshore, nearshore and offshore solutions within your reach. With our offices in Belgium, The Netherlands and Morocco, we are constantly on the lookout for new markets in Europe.

Our staff speaks your language, but is also familiar with your end-consumers’ cultural habits to create a smooth and efficient customer experience.

With our multilingual staff, you can easily cover several markets. We have experience in a wide variety of industries. Being part of an international organisation and applying certified working procedures guarantees the same high standards across all our branches.