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Solutions

WEngage takes care of your customer contacts throughout the entire customer journey. Getting in touch with interested target groups, acquiring new customers, taking care of existing customers, answering complex technical questions, cross- and upselling or retaining customers are just some of the possibilities. We create the bridge between your brand and your customer and lift your customer’s satisfaction and your sales results to a higher level. Leave your customer contacts to WEngage, so that you can focus on your core activity.

Customer selection

Database enrichment

Is the data in your contact database outdated or incomplete? You’ll notice more and more emails bounce or campaigns not reaching the right people. This...

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Customer selection

Lead generation

You have amazing products or services, but you are (still) looking for new leads to increase your sales results. You don’t want to blindly reach...

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Customer acquisition

Telesales

Are you looking to increase your sales results of your product or service in B2C or B2B, but you don’t have the skilled people or...

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Customer acquisition

Appointment setting

Your sales team should be promoting your products or services to decision makers in your market segment, instead of spending time making appointments. WEmanage your...

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Customer care

Customer support

How do you ensure high customer satisfaction, a great customer experience and NPS? Your service before, during and after a sale largely determines how satisfied...

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Customer care

Technical helpdesk

Nothing is perfect. Sometimes your products or services don’t work, or users don’t understand how to operate them. So how do you turn this problem...

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Customer engagement

Up- and cross-selling

You have managed to win over your existing customers with your offer. Then it’s time to take the next step to satisfy even more of...

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Customer engagement

Welcome & nursing calls

You don’t get a second chance to make a good first impression. Wow your new customers with a personal welcome. But don’t forget to pamper...

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Customer retention

Retention

You want a good customer connection to last as long as possible. So how do you convince customers who are leaving to stay? WEmake your...

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Customer retention

Win-back

The battle for customers, especially in competitive markets, is endless. You win some, and you lose some. But how do you win back former customers? ...

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Why WEngage?

WEngage has years of experience and extensive expertise in the field of optichannel customer contact. This enables us to create excellent and authentic experiences for your customers that exceed their expectations.

Thanks to our large international network, you can choose from on, near and offshore solutions. We speak your language and know the cultural customs of your end customer.

WEngage proactively responds to your wishes and needs with its solutions. We communicate transparently and build genuine relationships in which diversity and respect are central.

We focus on innovation, expertise and versatility. We use advanced professional tools and technologies to take care of your customer contact as efficiently as possible.

WEngage follows certified business processes in order to act responsibly and flexibly in the interests of our customers. We also invest in the well-being of our employees and support social and ecological projects.