Incoming and outgoing digital customer interactions are translated instantly so that customer inquiries are handled fast and efficient by your customer service teams without speaking each other’s language.
Instant translation of digital customer interactions like email, instant & delayed messaging, and social media allows seamless communication.
WEtranslate is available in over 100 languages not only taking into account spelling and grammar but adding context and cultural nuances.
No customer interaction is lost, delivering accurate and clear translations of all incoming and outgoing digital customer interactions.
Apply the tone of voice of your brand consistently throughout all communications in different languages, according to your business guidelines and taking into account cultural nuances. Thus, making room for your customer service team to focus on the solution.
The WEtranslate platform analyses and learns from the context to improve and deliver impeccable AI-powered translations, using advanced NLP to maintain tone, formality and industry-specific jargon, going well beyond word-for-word translation.
Customers want quick answers and expect you to speak their language. But, finding skilled native-language speakers is quite a challenge. So how do you offer multilingual support to your customers or enter a new market without having the multilingual support capabilities among your staff? WEtranslate solves this with instant AI-powered translations for digital customer interactions, ensuring smooth and culturally nuanced communication in over 100 languages.
WEtranslate transforms how global businesses communicate across several languages. It allows your customer service teams to work, perform and thrive in multiple languages, without multiplying your costs.
With WEtranslate, you ensure accurate communication and instant translations which results in multilingual fast responses to customer inquiring strengthening customer and employee trust and engagement.
Serve customers in 100+ languages, across different communication channels, so your customer service team can focus on the solution.