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Located on the peripheral ring road around Brussels in Diegem, WEngage’s head office is a dynamic and strategic base for all its activities in Belgium. Modern and functional, the building is more than just a location – it’s the beating heart of our call centre operations.
Playing a central role in our operations, the building consists of a ground floor and three additional floors, each designed to meet the needs of our various teams. The spaces are carefully designed to promote both efficiency and a positive working environment.
The three floors are the operational floors where customer-facing services take place. These areas are equipped with the latest technology to enable high-quality interactions.
Another important aspect of our headquarters is the multifunctional back-office areas. These premises form the administrative heart of our organisation and provide the necessary support for our teams in their day-to-day activities. It is here that the essential processes that contribute to the smooth running of our services are carried out. The building is equipped with strategically placed meeting rooms that serve as spaces for collaboration and strategic discussions. The company cafeteria serves as a common meeting place where employees can enjoy a moment of relaxation and social interaction.
Our headquarters in Diegem brings everything together: technology, people and expertise. It reflects our commitment to providing high-quality customer contact services and building strong relationships, both internally and with our partners.
Ons team in Paramaribo, Suriname, wordt gekenmerkt door een positieve ingesteldheid, een hands-on mentaliteit en een zin voor kwaliteit.
Onze medewerkers worden voortdurend begeleid en getraind om een indrukwekkende set vaardigheden te ontwikkelen en het klantcontactvak van binnen en buiten te begrijpen.
Het lokale team wordt hierbij ondersteund door de uitgebreide expertise van WEngage en deze nauwe samenwerking zorgt voor een krachtige synergie.
Deze synergie heeft een positieve invloed op zowel onze medewerkers- als op de klanttevredenheid.
Samen streven we ernaar de meest optimale klantervaringen te creëren!
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