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Site & operations manager (dutch-speaking)

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Human Resources
Dag
Engels en Turks

As the Site & Operations Manager at WEngage Ankara

you are responsible for the smooth running of daily operations and act as the central point of contact for various departments including Office, HR, ICT, Operations, Projects, Facilities, Compliance, and Finance. You play a crucial role in implementing company standards, policies, and strategies, while ensuring compliance and proactive solutions for operational challenges.

Over deze job

WEngage is a market leader in contact center services.

With more than 30 years of experience, we offer an excellent range of customer contact solutions. This is achieved through an ideal combination of human persuasion and technological innovation. In this way, WEngage is able to support its clients in realizing the right customer expectations and also elevate the customer experience to a higher level. More information about our company at: www.wengage.eu

Wat doe je?

Daily management of site activities and acting as a local and global point of contact.

Implementation of WEngage standards and policies across various domains.

Management of local staff, HR processes, and compliance with local legislation.

Budget management, identification of cost savings, and driving business opportunities.

Management of the entire establishment. This includes all components such as ICT, Facilities, Compliance, Legal, and Finance.

Coordination of technical and operational needs and promoting an efficient workplace.

Leading local communication, fostering collaboration, and ensuring quality standards.

Reporting and analysis of operational performance and achieving project objectives.

Waarin zal je uitblinken?

  • Proven experience in operational management or a similar role.
  • Excellent organizational and leadership skills.
  • Strong communication and collaboration skills.
  • Knowledge of local regulations, HR processes, and financial management.
  • Ability to think strategically and act proactively.
  • Fluent in the local language, Dutch and English.

Wat krijg je ervoor in de plaats?

We expect a lot from you, but fortunately, you’ll receive a lot in return: not just a job, but a super cool job within a close-knit and collegial team!

A key position within a leading and dynamic company.

The opportunity to directly impact the efficiency and growth of the Ankara branch.

Space for personal and professional development.

An experienced HR team in Belgium is ready to support you and address any questions you may have.

Hoe verloopt jouw onboarding?

Samen maken we van jouw start een succes! Het ganse WEngage team staat klaar om jou met open armen te ontvangen. We zorgen er voor dat je wordt begeleid door ervaren collega’s die je wegwijs kunnen maken in ons bedrijf. Zij nemen je mee in de voor jouw functie belangrijke programma’s, werkmethodes en procedures en laten je kennis maken met de andere teams binnen WEngage . Tijdens je inloopperiode staan ze je bij met raad en daad, maar ook daarna kan je op hen rekenen.

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